How to Change Learner's Role for Incomplete or Course Extension

If a student needs to finish a course in which they received an Incomplete, you can assign them the Learner – Course Extension role in Brightspace. This role allows access beyond the course start and end dates.


Steps to Change the Student’s Role

  1. Access the Classlist

    • Click Communication in the course navigation bar.
    • Select Classlist.
  2. Select the Student

    • Find the student in the Classlist.
    • Click the checkbox next to their name.
  3. Click Enrollment

  4. Change Enrollment Role

    • In the New Role dropdown, select Learner – Course Extension.
    • Click Save.

After the Student Completes the Course

  • Change their role back to Learner using the same steps above, but select Learner in Step 4.

Important Notes