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Brightspace
Brightspace for Students
Where can a student get Brightspace Support?
Where can a student get Brightspace Support?
Tags
Help
Brightspace
Student
Support
Students
Students can get Brightspace Support from the CATS staff on campus during our working hours, and 24/7/365 from our vendor.
To reach the CATS staff,
In Brightspace
Use the Support widget in Brightspace to put in a help request or see what time we're available.
Click Help then Brightspace How-To to access this portal.
Via Phone
Call (570)389-2065 when are open
Via email
Email
cats@commonwealthu.edu
After hours support from our vendor:
Call 1-877-325-7778
Email
helpdesk@desire2learn.com
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Check out this article I found in the Client Portal knowledge base.<br /><br /><a href="https://helpdesk.commonwealthu.edu/TDClient/66/Portal/KB/ArticleDet?ID=12645">https://helpdesk.commonwealthu.edu/TDClient/66/Portal/KB/ArticleDet?ID=12645</a><br /><br />Where can a student get Brightspace Support?