Where can a student get Brightspace Support?

Students can get Brightspace Support from the CATS staff on campus during our working hours, and 24/7/365 from our vendor.

To reach the CATS staff, 

In Brightspace

• Use the Support widget in Brightspace to put in a help request or see what time we're available.
• Click Help then Brightspace How-To to access this portal.

Via Phone

• Call (570)389-2065 when are open

Via email

• Email cats@commonwealthu.edu 

After hours support from our vendor:

• Call 1-877-325-7778
• Email helpdesk@desire2learn.com