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In this article:
What is the Zoom Quarterly Lifecycle Policy?
Zoom enforces a new minimum version every 3 months (the first weekend of February, May, August, and November). To continue using Zoom without interruption, you will need to update to at least the minimum version required. This is required by all users on all Zoom platforms, and is outside the control of CommonwealthU.
Additional technical information is available from Zoom here: Zoom Software Quarterly Lifecycle Policy
What are the required versions?
The next version enforcement date is February 1, 2025. On that date, the following minimum versions will be required:
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Zoom Workplace Client
(This includes all Windows, Mac, iOS, Android, and Linux users)
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5.17.5 (Windows)
6.0.2 (macOS, Linux, Android, iOS, Intune)
6.0.0 (Blackberry)
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Zoom Rooms (IT Admins Only)
including Zoom Room Controllers
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5.16.5 (Windows, macOS, iPad, appliances, iOS and Android controllers)
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| VDI Client (IT Admins Only) |
5.16.10 |
| VDI Plugin (IT Admins Only) |
5.15.10 |
The following enforcement date is May 3, 2025.
How do I update Zoom?
Zoom Desktop Client (Windows or Mac)
Open and Sign-in to the Zoom app for Windows or Mac
Click your profile picture, and choose check for updates:
(Note: if you don't see "Check for Updates" and are on a CommonwealthU managed device, your Zoom client will be updated automatically. No action is needed.)
iOS or Android Mobile App
Download the Zoom mobile app from Google Play or the Apple App Store.
Note: Zoom displays a mobile notification whenever there is a new update.
I'm still confused and/or Zoom isn't working for me?
CommonwealthU Academic Technology & Support (or CATS) is happy to work with users 1-on-1 to resolve any Zoom issues. Please put in a Helpdesk ticket at https://helpdesk.commonwealthu.edu or within Brightspace, email us at cats@commonwealthu.edu or call us directly at 570-389-2065 (leave a message).